Where your data goes when you use 21 Game, and how it stays protected — it's all laid out here, openly and honestly. We believe transparency is the best security.
The Core of Our Data Protection — Our Commitment, in Plain Terms
All transactions and data on 21 Game are secured with 256-bit SSL encryption, keeping your information completely inaccessible to outside parties.
Your data is stored on internationally certified secure servers, with regular backups and security audits in place.
21 Game never sells your personal data to third parties. Your information is used solely to deliver our services to you.
We collect only the minimum information necessary to provide our services. Collecting data beyond what is needed goes against our policy.
You have the right to have your personal data deleted within a specified period after closing your account.
21 Game's security systems are regularly audited by independent third-party experts — so your data is always protected by up-to-date safeguards.
This Privacy Policy describes in detail how your information is collected, used, and protected when you use the 21 Game website and mobile application. By creating an account and using our services, you are deemed to have accepted this Policy.
At 21 Game, your privacy is our highest priority. We understand that sharing information online is a matter of trust — and protecting that trust is our foremost commitment.
Millions of people in Bangladesh use online services every day, often unsure where their data goes or who has access to it. 21 Game is fully transparent on this. In this Privacy Policy, we clearly set out — what data we collect, why we collect it, how we store it, and under what circumstances it may be shared.
21 Game complies with international data protection standards. Our data protection practices are governed by GDPR guidelines — widely recognized as the world's most stringent data protection regulations.
21 Game never sells, rents, or shares your data with third parties for advertising purposes. This is a core, non-negotiable commitment.
21 Game collects only the information necessary to provide our services. Data is gathered in two ways: what you provide directly, and what is automatically recorded through your use of the platform.
| Data Type | When It Is Collected | Why It Is Needed |
|---|---|---|
| Name & Date of Birth | At the Time of Registration | Identity Verification & Age Confirmation |
| Mobile Number | At the Time of Registration | OTP Verification & Communications |
| Payment Information | On Deposits/Withdrawals | Transaction Processing |
| NID / Passport | For KYC Verification | Legal Requirements & Fraud Prevention |
| Selfie Photo | For KYC Verification | Cross-checked against official identification documents. |
The following information is automatically recorded while you use 21 Game:
Data is collected automatically to ensure platform security and enhance your experience. This information is never sold.
21 Game uses your data only for its stated purposes. Your information is never used beyond what has been explicitly disclosed.
You can opt out of marketing communications at any time through your account settings.
21 Game never sells your data. However, limited information may be shared with trusted partners solely to keep our services running.
We may be required to disclose data under legal obligation in the following circumstances:
All third parties working with us are required to enter into strict confidentiality agreements. They may only use your data for specified purposes.
21 Game uses cookies and similar technologies to enhance your experience on the platform.
You can disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.
21 Game employs a multi-layered approach to protecting your data — combining both technical safeguards and organizational measures.
21 Game's security team monitors the platform 24/7. Any unusual activity is detected and stopped immediately.
You have the following rights regarding your data on 21 Game. To exercise any of these rights, please contact our support team.
You may request to know what personal information we hold about you.
You may request that any incorrect or outdated data be corrected.
You may request deletion of your data after closing your account.
You may request a copy of your data in a machine-readable format.
You may object to your data being used for marketing or profiling purposes.
You may request that processing of your data be temporarily restricted under certain circumstances.
To Exercise These Rights [email protected] Reach us by email or live chat. We will respond within 30 days.
21 Game is firmly committed to protecting minors. Our services are strictly for individuals aged 18 and above.
21 Game does not knowingly collect data from anyone under the age of 18. If we become aware that a minor has created an account:
If you believe a child is using 21 Game, please notify us immediately.
As an international platform, 21 Game may store and process your data on servers located in different countries.
For international data transfers, 21 Game ensures that:
Regardless of where your data is processed, the standards of this Privacy Policy remain the same. Geographic boundaries do not change our commitments.
21 Game may update this Privacy Policy from time to time. Updates will be made in response to changes in law, the introduction of new services, or changes to how we process your data.
For any significant changes, 21 Game will notify you via app notification or email. The "Last Updated" date at the top of the page will always reflect the latest revision.
For any questions, complaints, or to exercise your rights regarding our Privacy Policy, please contact us:
We take every privacy-related request seriously. Protecting your rights is both our legal obligation and our ethical commitment.
Your data is fully secure. Join 21 Game and enjoy a world-class, protected gaming experience.